A 2005 Fulbright Scholar in international organization development and the 1998 Minnesota Organization Development Practitioner of the Year, Mitchell Kusy has had 25 years of experience in healthcare systems. In addition to being a seasoned consultant with specializations in organization development, culture change methods, and leadership development, he is also a professor in the Ph.D. Program in Leadership & Change at Antioch University, a distinguished visiting professor at the University of Auckland, New Zealand, and a Fellow at the University of Minnesota, Executive Education. He consults and presents nationally, with past international work in Argentina, Australia, Bahrain, Croatia, France, Germany, Ireland, Israel, Japan, Korea, New Zealand, South Africa, Spain, Sweden, Taiwan, The Netherlands, Ukraine, United Kingdom, and Uruguay.
Volunteering in non-profit organizations, Mitch has served on the Board of Directors for the American Society for Training & Development, Southern Minnesota Chapter. Previous to Antioch University, Mitch was a full professor in the master’s and doctoral programs in organization development, University of St. Thomas, Minneapolis, where he taught for 17 years. Before this, Mitch had direct hands-on experiences as a leader. He directed the leadership development area at American Express and managed organization development & employee relations for HealthPartners, Inc.
An alumnus of Providence College, he holds two Master’s degrees—Psychiatric Social Work (University of Wisconsin); Industrial Relations (University of Minnesota). He holds a Doctorate in Organization Development (University of Minnesota). He received the Outstanding Researcher of the Year Award—1987 from the International Society for Performance Improvement.
Specific areas of consulting include change management, culture change systems, leadership development / coaching, large-scale systems change, the design of organizational communities of respectful engagement, development of performance management systems to deal with disruptive behaviors of professionals, 360-degree feedback, and physician leadership development. His consulting has resulted in improvements to the “double bottom-line”—human and financial.
His research with ZIA partner, Dr. Elizabeth Holloway, is on culture change systems of respectful engagement and workplace civility that improve patient safety, performance, and the bottom line.
- Director of Organization Development, HealthPartners, Minneapolis, MN
- Director of Leadership Development, American Express Financial Advisors, Minneapolis, MN