Healthcare Workshop Objectives

  • To provide a common culture development framework for Medical Staff Executives and leaders
  • Strategy alignment which are tied to individual/team goals and compensation
  • Present a healthcare workshop that helps ensure knowledge, skills and balance perspective to fulfill individual, team & organization goals.
  • Clinical goals tied to population outcomes, reimbursement and patient satisfaction
  • Change Management tools that work and help us follow progress along the way

Workshop Subjects

Cultural Change

Physician Hospital Engagement and Alignment

  • Drivers for Physician-Hospital engagement and alignment
  • The Imperative for Physician Leadership in Healthcare Transformation
  • Roles & Responsibilities of the Board, Medical Staff and Management
  • PRM – Physician Relationship Management
  • CRM – Customer Relationship Management
  • Co-Management agreements that optimize quality, safety, service and lower costs

Leadership Development

Defining our Culture through Strategy and Goals

  • Strategic Medical Staff Development Planning – Defining your Criteria
  • Moving from and Effective Clinician to Leader
  • Credentialing and Privileging
  • Privileging Challenges
  • Managing Performance Issues
  • Addressing Disruptive Physician & Staff Behavior – costs and patient satisfaction
  • Avoiding the Biggest Legal Mistakes

Healthcare Change Management

Driving Process and Performance Improvement

  • OPPE & FPPE, Joint Commission Requirements
  • Making Peer Review Effective
  • Quality Improvement – tools and best practices
  • How to Create a Culture of Safety & Service
  • Shift from FFS to population management
  • Modifying compensation models
  • Population outcomes driven by organization and fiscal responsibility
  • Crucial Conversations  Overview/Best Practices

Healthcare Reform

What We Know and the Challenges that Lay Ahead

  • A brief history of healthcare in the U.S.
  • The role of Government in Healthcare – purchaser, payer and regulator
  • Triple Aim review
  • The impact of healthcare reform on Physicians and Hospitals
  • Align the medical staff and hospital from the traditional healthcare system to the new EHR and lean processes
  • Patient outcome participation and satisfaction models
  • What will medicine look like in 2020


Looking to educate and empower your organization?

ZIA’s healthcare workshops can get your staff on the same page.Contact Us

See our consultants in action

Enjoy this video from one of Maggi Cary‘s Leadership Coaching sessions for the American College of Physician Executives.